📦 Delivery Rules

1. Delivery Area

• We currently deliver within [Your City/Area Name].

• Deliveries outside this area may require additional charges or special arrangements.

2. Delivery Time

• Orders confirmed before 4 PM are delivered the same day (subject to availability).

• Orders after 4 PM will be delivered the next business day.

• Delivery time slots: 10:00 AM – 8:00 PM

3. Delivery Charges

• Free delivery for orders above ৳[0]

• A standard delivery fee of ৳[150] applies to orders below this amount.

• Express or same-hour delivery may include extra charges.

4. Order Confirmation

• Orders are confirmed via phone call or SMS.

• Unconfirmed orders will not be processed for delivery.

5. Product Availability

• If a product is out of stock, we will inform you and suggest alternatives.

• Partial deliveries will only be made upon your confirmation.

6. Payment

• Cash on Delivery (COD) available.

• Mobile payment (bKash/Nagad/Rocket) accepted.

• Full payment may be required for high-value or custom orders.

7. Failed Delivery

• If the customer is unavailable or the address is incorrect, delivery will be reattempted once.

• Additional delivery attempts may incur extra charges.

8. Returns & Replacements

• Returns must be requested within 24 hours of delivery.

• Product must be unused and in original packaging.

• Perishable or consumable items are non-returnable unless damaged on delivery.

9. Customer Support

• For delivery queries, contact us at: [Facebook]

• Support hours: 10:00 AM – 9:00 PM